Even though I'm in a much better place than last week (mostly due to the weather being perfect, and that I've been taking some morning walks down to the beach for the past few days) I'm completely flabbergasted at a few things going on 'round here.
What is the deal with Customer Service these days? Am I the only one noticing that there seems to be a lack there of? Take for instance just this week...
... The new
Bookshelves I ordered needed assembly. I thought to myself, no problem... And it wouldn't have been, had all the PARTS come with it. How do you package something that needs to be assembled and then leave out 4 of the 12 needed screws? When I called the number on the box, they wanted me to email them a copy of my receipt, a copy of my driver's license, and probably a copy of my first born. (if I had one) jeez...
... The new
Office Chair we got and I'm not kidding, was ALSO missing 4 of the 12 screws needed to get it assembled. I'm thinking the same packer person has been moonlighting... What are the odds that I get both boxes with missing parts? Grrr...
... We've had a new checking account since first moving here almost 7 weeks ago. You would think that I would have received my Bank card by now, wouldn't you? That would be no. First of all they said it would take 7-10 days to receive it, and after 11 days when I hadn't gotten it yet I called to see what the problem was. They said it went out. I said I didn't get it. They said it went out. I said I didn't get it... Okay, I ordered a new one. 10 days later I received it and I was so excited or was I...
It had my maiden name on it. The name I haven't used in over 4 years. I called to let them know and they said, that is your name, I said it isn't, they said that is your name, and I said... well, you get the drift. Next, they said they'd mail me a new one. It's been 12 days.
... We're going to this
concert in December... woo hoo, right? Well, long story short we've yet to get our tickets delivered. "YouKnowWhoMaster" has called 3 seperate times to confirm our billing/mailing address, blah, blah, blah... Just today I received yet another call to say the tickets had been returned to them from our Texas address. I said, "Duh, we don't live in Texas." They said...
ENOUGH!
Okay, I got that out and feel so much better.